VALSEA
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    Voice Intelligence for Southeast Asia

    Turn Asian Voice IntoAutomated Workflows

    Understands Asian Accented Speech - Singlish, Chinglish, Sichuanese, Vietnamese, Bahasa, Thai, Tamil, etc.

    Built for

    SingaporeMalaysiaPhilippinesIndonesiaThailandVietnamChinaBeijingShanghaiSichuan
    AWS Startup ProgramsGoogle CloudMicrosoftAlibaba Cloud

    Test With Your Voice

    Speak in Singlish, Vietnamese, Tamil, Malay, or any Chinese accents

    Audio Input
    🌏 Southeast Asia(7 languages)
    Transcription ResultDemo
    Transcript with Semantic TagsDemo
    😤walao 🏷️sibei ⚠️jialat (💬leh), my order take so long, 到底要来了吗
    Annotated TextDemo
    😤walao(Strong Frustration) 🏷️sibei(Intensifier) ⚠️jialat(Serious Trouble) 💬leh(Softening Particle), my order take so long, 到底要来了吗
    Understandable EnglishDemo

    Local expressions converted to natural, fluent English using AI

    Oh my goodness, this is really really bad, my order is taking so long, when is it actually arriving?

    TranslationDemo

    天哪，这真的太糟糕了，我的订单等了这么久，到底什么时候才能送到？

    SentimentDemo
    negative

    Speaker expresses strong frustration and impatience about waiting for someone to return with takeaway food.

    frustrationimpatienceannoyance
    Choose Use Case And Generate Output

    Pick a use case. VALSEA will format the same transcript differently for each one.

    Sentiment:
    Neutral
    Stage:
    Negotiation

    Customer uses strong Hokkien expression 'sibei jialat' indicating high frustration, combined with complaints about wait time in both English and Mandarin. The code-switching between languages amplifies emotional intensity.

    Objections
    "walao sibei jialat, I wait so long already"
    Customer is extremely frustrated with delivery delay; patience is exhausted
    How to respond
    I completely understand your frustration. Let me check the exact status of your order right now. While I'm looking, I want to personally apologize for this delay—this isn't the experience we want for you.
    "到底要来了吗"
    Direct request for ETA; customer needs certainty and reassurance
    How to respond
    Your order is currently [status] and will arrive by [specific time]. I'm adding a priority flag to ensure it's expedited. Can I also offer you a 15% discount on your next order as our apology?
    Purchase Signals
    "I ordered already what"
    Customer has already committed to purchase—focus on retention, not closing
    How to Respond
    Opening the call
    Empathetic and action-oriented
    "I see your order is delayed and I sincerely apologize. Let me fix this for you right now."
    When customer expresses frustration
    Validating, not defensive
    "You're absolutely right to be frustrated. I would feel the same way. Here's exactly what I'm doing to resolve this..."
    Closing the interaction
    Resolution-focused with added value
    "Thank you for your patience. I've escalated your order and you'll receive it by [time]. I'm also sending you a discount code. Is there anything else I can help with?"
    Key Quotes
    "walao sibei jialat - expressing extreme frustration (strong_frustration + intensifier)"
    "到底要来了吗 - 'When is it finally coming?' (urgent demand for ETA)"
    Next Steps
    1
    Immediately check and communicate exact delivery ETA
    2
    Offer sincere apology with compensation (15% discount code)
    3
    Escalate order to priority fulfillment
    4
    Send follow-up message after delivery to ensure satisfaction

    Realtime Transcription Demo

    Experience low-latency speech-to-text with semantic analysis and workflow triggers, powered by the VALSEA backend using WebSocket.

    Speech Pipeline

    Idle

    Layer 1 & 2: Token Stream

    Rev #0 • 0 words

    Waiting for speech...

    Start speaking to see real-time transcription

    Layer 3: Semantic Events

    0 events

    No semantic events yet

    Events appear when meaning is extracted

    Workflow Triggers

    0 pending • 0 fired

    No triggers yet

    Triggers fire when conditions are met

    0
    Locked Tokens
    0
    Confirmed Events
    0
    Triggers Fired
    0ms
    Latency

    How It Works

    Layer 1: ASR Stream

    Real-time speech-to-text with partial results

    Layer 2: Correction

    Mishear correction and token locking

    Layer 3: Semantics

    Entity, intent, and sentiment extraction

    Token States

    Progressive truth contract

    mutableMay change at any time
    stabilizingLikely correct, minor edits possible
    lockedFinal, will never change

    Workflow Triggers

    Gated by stability

    Triggers only fire when:

    • Relevant tokens are locked
    • Semantic event is confirmed (≥75% confidence)
    • Debounce window passed (500ms)
    Dry Run Mode
    Triggers preview without executing

    Technical Specs

    Sample Rate
    16kHz
    Frame Size
    ~21ms
    Correction Window
    4s
    Freeze Horizon
    1.2s
    ASR Latency
    50-200ms
    Semantic Latency
    500-1500ms
    See it in actionPOTENTIAL FEATURE

    Voice In, Actions Out

    Real SEA speech becomes structured data that triggers your existing tools

    Customer Support Voice Note

    "Eh, my order still haven't come lah. Three days already!"

    Auto-triggers

    Support ticket auto-created

    Priority: High, Category: Delivery

    Customer SMS sent

    Apology + live tracking link

    Follow-up queued

    Agent reminder in 4 hours

    Regional Team Meeting

    "So the KL team will handle fulfillment, then SG team do the QC, can or not?"

    Auto-triggers

    Action items assigned

    KL: fulfillment, SG: quality control

    Meeting notes in CRM

    Decisions + owners documented

    Slack summary posted

    #ops-updates channel notified

    Build Your Own Workflows

    All workflow features are fully buildable. We're making our API accessible to everyone — integrate transcription into your own apps, CRMs, or automation pipelines.

    API Access Available Soon
    Who it''s for

    Built for How SEA Actually Works

    From kopitiam owners to MNC ops teams—if you deal with voice, we understand you

    POTENTIAL FEATURE

    SMEs & Local Businesses

    WhatsApp voice → customer workflows

    Hawker stalls, clinics, service shops—record voice notes and let VALSEA handle the rest:

    • Document decisions automatically
    • Assign action items by name
    • Update project tools
    • Schedule follow-ups
    POTENTIAL FEATURE

    Regional Corporations

    Cross-border calls → instant docs

    Meetings with SG, MY, PH, ID teams speaking different accents and languages:

    • Auto-create support tickets
    • Send follow-up reminders
    • Update your CRM
    • Trigger SMS responses
    POTENTIAL FEATURE

    Content Creators

    Mixed-language → ready content

    Upload videos with code-switching, Singlish, Taglish—get publish-ready outputs:

    • Accurate subtitles (SRT) to export to Capcut
    • YouTube and TikTok subtitles
    POTENTIAL FEATURE

    Operations Teams

    Shop floor → real-time updates

    Warehouse staff, drivers, technicians speaking fast in noisy environments:

    • Incident reports created
    • Inventory auto-updated
    • Maintenance triggered
    • Shift handovers sent
    Why VALSEA

    Global ASR Doesn''t Get SEA

    We built this because existing tools kept failing on our own voice notes

    6 countries

    SEA Speech, Not US English

    Trained on real Singlish, Taglish, Chinglish, and code-switching. We get ''can lah'', ''di ba?'', and mixed-language sentences right.

    API-nativePOTENTIAL FEATURE

    Workflow-Ready Output

    Every transcript comes with structured data—summaries, action items, sentiment—ready to plug into your automation tools.

    Production-gradePOTENTIAL FEATURE

    Real-World Audio

    WhatsApp compression, Zoom artifacts, hawker center noise, fast speech. Built for messy reality, not quiet studios.

    Domain-awarePOTENTIAL FEATURE

    Industry Terms Built-In

    F&B, logistics, property, healthcare vocab understood out of the box. No training needed for your domain.

    Real ROIPOTENTIAL FEATURE

    Measurable Time Savings

    Cut manual transcription, eliminate miscommunication, speed up follow-ups. Hours saved daily, not marginal gains.

    FlexiblePOTENTIAL FEATURE

    Works With Your Stack

    REST API, webhooks, or simple dashboard. Connects to Zapier, Make, n8n, or your custom systems. No lock-in.

    Beyond Transcription

    Built for how Southeast Asia actually speaks and works.

    We work on accurate transcription of Southeast Asian speech for creators, sales and support teams, field ops, farmers, students, tourists, and everyday users across the region.